Privacy Policy
Who we are
whitesquare GmbH, Beckengässchen 1, 8200 Schaffhausen, Switzerland, is responsible for personal information handled through whitesquare.ch and company enquiries. For privacy questions or requests, use our contact page or write to the address above.
Our brands and apps have separate privacy notices describing their own practices. This corporate-site notice does not replace them. See the QuitByHealing notice, the LABL notice or the privacy link on the relevant product's website.
Visiting this site
Hosting and security providers process connection information such as IP addresses, requested pages and browser details to deliver and protect the website.
The current website code does not set cookies or load visitor analytics or advertising trackers. There are no customer accounts or purchases on this site. Following a link to a brand or another website takes you to a service with its own privacy practices.
Contacting us
If you send an enquiry, we receive your email address, any name you provide, your message and any attachments. We use them to answer your request and handle related matters. Email providers process the messages as part of delivery and storage.
Purposes, sharing and retention
Where applicable law requires a legal basis, we may rely on legitimate interests to operate and secure the website and answer enquiries, on taking steps you request before a contract or performing a contract, and on legal obligations for required records. If processing relies on consent, you may withdraw it for the future.
Hosting and email providers receive information needed for their services. We may also disclose information where required by law or necessary for legal claims. We do not sell personal information.
We keep correspondence while needed to handle the enquiry and related issues. Legal obligations or disputes may require some records to be retained longer. Technical logs follow the hosting and security services' retention arrangements.
International processing
We are based in Switzerland. Our service providers process personal information in Switzerland, the European Union, the United Kingdom, the United States and other countries. Where a destination country does not offer adequate data protection under Swiss law, transfers are covered by standard contractual clauses in the provider’s data-processing terms or by the provider’s certification under the Swiss-US Data Privacy Framework. You can ask us for more information about these safeguards using the contact details above.
Your rights
Depending on applicable law, you may request access, correction, deletion, restriction or a portable copy of personal information, object to processing, and withdraw consent for future processing. Contact us using the details above. We may need information to verify and locate your records, and legal obligations may limit deletion.
You may complain to the Swiss Federal Data Protection and Information Commissioner or another competent data-protection authority. For product information, use the request and deletion options in that product's privacy notice.
Changes
We will revise this notice when our practices change and provide any notice or obtain any consent required by applicable law.